Onsite Engineer - Stanger Verfied

Salary Negotiable Stanger, Kwazulu-Natal Stanger, Kwazulu-Natal more than 14 days ago 03-05-2016 8:37:51 AM
31-05-2016 8:37:51 AM
• To administer, maintain, be accountable and troubleshoot the network consisting of servers, pc's printers, switches, hubs, routers and UPS’s.
• To be accountable for all logged calls within the SLA and to communicate with the Help desk and ensure successful completion.
• Ensure all procedures such as Health checks, Change control and Network documentation is adhered to, up to date and accurate.
• Manage the distribution and retention of data on various storage devices.
• Undertake a regular service program, including support of operating systems.
• Installing approved software and hardware connecting users to networks and providing initial training.
• Facilitate all cabling needed with an approved cabling company.
• Ensuring users efficient and effective utilisation of applications and equipment
• Establish and control systems access and security
• Monitor systems in order to optimise performance and to initiate recovery action after system failures
• Assist the customer concerning replacement of outdated equipment and software
• Prepare site monthly reports.
• Ensure that the site at all times complies with customers audit as well as group standards.
• General housekeeping to be done of the computer room, computer cabinets and cabling to company standards
• Manage all IT assets onsite.
• Ensure Daily Health Checks are completed and reports submitted to the Ops team on daily basis.
• Communicate/Escalate to the Service Delivery Manager/Senior Engineers on any issues
• Proactive suggestions into site operations with regards to Standard Operating Procedures(SOPS)
• Professional conduct including excellent communication etiquette to all internal and external clients.