Fleet Controller

Seeking to join a Company with future growth and talent management programs for a long-term career in transportation and logistics? Then join this dynamic logistics operation!
A reputable National Transport Company in the East Rand is seeking the services of a talented, energetic and success driven individual, to fulfil the above-mentioned position.
In return of your service, the Company seeks to offer you an attractive market related remuneration package and a prosperous career path in logistics.

Duties & responsibilities herewith include:
• Logistics control and management of drivers throughout the entire delivery process, ensuring deadlines / time frames / delivery standards are adhered to in line with the Company operating procedures;
• Ensuring that constant contact and communication is maintained at all times with the client, the driver and the delivery point / client’s customer, are effective and clear;
• Continuous communication, support and guidance to the driver, in ensuring the delivery is conducted to the customer / client’s highest satisfaction and in line with the delivery requirements;
• Marketing of the delivery routes to engage new customers and ensuring the routes are occupied within the area that you operate / designated too;
• Ensuring that customer / client relationships are maintained to the highest satisfaction level at all times;
• Ensuring optimal execution of the daily route plan through live / integrated vehicle tracking for all vehicles against the operating plan;
• Addressing of all variances against plan with drivers and customers and escalation where appropriate to driver debrief
• Constantly liaise with customers to optimize delivery schedules and lower the secondary distribution cost base through the reduction of turnaround time at the customer back door
• Measure on time delivery and turnaround time and reporting of deviations at a customer level on a daily, weekly and monthly basis;
• Off route stops – resulting in increased customer deliveries per day and fewer routes (driver contracted & to be included in debrief report)
• Off route travel – resulting in reduced vehicle KMs per trip (driver to be contacted and to be included in debrief report)
• Customer delays – resulting in increased customer deliveries per day & fewer routes (Customer & Driver to be contacted & to be included in customer delay report)
• Ensure that all vehicles routed are tracked (all deviations and errors on tracked vehicles to be explained daily).

Minimum Requirements.
• Grade 12/ Matric
• In-depth knowledge of the operating and legislative requirements of a transport and logistics industry;
• Degree/ Diploma in Logistics/ Stock Control – advantageous;
• At least 2 years similar controlling or industry related experience
• Excellent administration, verbal and written communication skills required;
• Transport and Quality Control Knowledge;
• Resilient and enthusiastic;
• Self-motivated and self-managed;
• Valid Driver’s License (code 14 will be advantageous) & own transport
• Computer literate: MS Office.

Personal Competencies
• Ability to communicate with drivers, clients and management, effectively and efficiently;
• Dedicated, team player and professional approach;
• Confident motivated, enthusiastic and ambitious;
• Target driven and hardworking;
• Excellent record keeping ability;
• Flexible and adaptable.

Salary Range: R20000 – R24000 PER MONTH BASIC
Years’ experience required – 3 – 5 years

Conditions:
- Must have their own reliable transport;
- Prepared to work weekends and some night shifts;
- Must be willing to add value and have ambitious attitude to the business environment;
- Must be able to converse in Afrikaans and English, African languages will be advantageous.