Position: Operations Manager (Johannesburg – Midrand)
Type: Permanent role at established company
• Sector: Business Management, IT, Marketing & Telecommunications
South African candidates are encouraged to apply
Salary: Market related with benefits
Closing date for CV’s: 20 November 2015

Please note: Send your CV in WORD format, NOT PDF format
Ensure CV includes: ID number, nationality, photo, equity status, notice period, computer literacy competency level, current/ required salary, current & previous reasons for leaving & references. Also
Certified copy of ID and qualifications will be requested when required
Note: If you do not hear from us in 2 weeks please consider your application as unsuccessful.

Requirements
• At least 8 years’ experience in a similar managerial role.
• Suitable business qualification (must be completed)

Responsibilities

• Participation of business services planning/ Report to director
• Execute operational plans and meeting objectives
• Optimizing services: Quality and standardization.
• Office Management: Maintain internal networks
• Manage software licensing
• Manage budget control
• Manage service levels & resource planning
• Manage recruitment & induction of junior/support staff.
• Manage client requests & ensure client satisfaction
• Compile monthly analysis report for respective clients.
• Manage special investigations & audits.
• Manage new product implementation & support.
• Deal with quotations
• Manage team coaching, training & skills development plan
• Identify training gaps & develop staff by organising training
• Manage & compile project documents & plans
• All tasks managed according to deadlines
• Manage purchases of hardware for operations
• Motivation of staff and performance management

Skills

• Strong interpersonal and communication skills
• Strong listening, writing and presentation skills
• Able to deal with conflict
• Motivational skills and leader by example
• Action and goal driven