Operations Manager - Cape Town Verfied Gold Badge

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 28-06-2016 6:13:44 PM
26-07-2016 6:13:44 PM
My client who specializes in Business and Household Furniture Removal & Transportation is looking for a mature, experienced and motivated Operations Manager to join his expanding business in Cape Town.

Responsibilities:
Manage staff, clients and deliverables ensuring that it is aligned with the overall objectives of the business and the resources are fully utilized to ensure optimal delivery of services to clients.

Requirements:
• Grade 12
• Relevant Diploma advantageous
• 5+ years experience in the logistics / furniture removals and /or transportation industries
• 3 +years management experience
• Proven knowledge of finance, sales, operations, HR and IR
• Excellent computer skills in MS Office – Outlook, Excel, Word, Powerpoint
• Bilingual in English & Afrikaans

Key Deliverables:
• Manage the day to day operations of the business.
• Manage and deliver on clients commitments locally and nationally.
• Manage cost and productivity ensuring that efficiency and effectiveness is at the order of the day.
• Ensure compliance to internal and external controls and other KPI’s.
• Identify opportunities and risks within the business that may impact the business environment.
• Staff management; performance management, IR etc.
• Fleet management; ensure vehicles are in good condition at all times, monitor vehicle tracking, produce fuel and maintenance reports.
• Sales, Marketing and Customer Management; call on prospective clients, follow-up on leads, enhance current marketing methods & initiate
new ones, ensure clients needs are met, ensure clients receive the service they ordered within the turnaround time, manage client liaison and
queries.

Additional Skills / Personality Traits
• Self motivated
• Charismatic
• Honest & ethical
• Excellent communication skills
• Sales driven
• Ability to negotiate
• Organised & structured work ethic
• Team player
• Good leadership qualities
• Conflict Management
• Ability to work under pressure
• Problem solving ability
• Ability to multi-task