OUTBOUND CALL CENTRE AGENT - Cape Town

Job Description:
Outbound Call Centre Agent
R 7 000 plus incentives and pension fund.

Take on a challenge. Join a successful well established retail group.

Duties

· To Uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience.

· Describe services and products.

· Respond to questions.

· Identify and overcome objections

· Take the customer through the sales process

· Obtain customer information

· Obtain possible customer leads

· Maintain customer/potential customer data bases

· Follow up on initial contacts

· Capturing all customer interactions.

Requirements

· Matric/ Diploma.

· Understanding of contact centre environment and technology.

· 2-3 years previous experience in a Call Centre environment.

· Fully bilingual in English and Afrikaans.

· Computer literacy.

Hours

Hours: 195 hours per month:

Monday to Friday: 9H00 - 18H00

Alternating Saturdays: 9H00 - 15H00


KINDLY APPLY ONLINE

Please note: Should you note receive any feedback 10 working days after you have applied, please assume that your application is unsuccessful

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