Outbound Sales Host - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 20-09-2016 1:21:20 PM
18-10-2016 1:21:20 PM
Dialect777 – our name says it all! We’ve made online gaming our business with a world-class call centre providing top quality outbound services to a potential player base. With the backing of the established online marketing specialists and communications experts, Digital Outsource Services, we remain at the top of our game.
Working hard and playing even harder – that’s our game. We employ a highly driven team of outbound sales execs to power our dynamic call center. And with their experience, communication skills and product knowledge they are able to target, educate and entice customers to join the lucrative world of online gaming. We recognize and value our staff through the introduction of lucrative incentives.
We are currently looking to expand our English customer service base and require the drive and energy of an English Outbound Sales Host. Due to the geographical locations we service, please note that there is shift work. This is 24/7 with 5 day work week and 2 days off.

Duties and responsibilities, but not limited to:
• Completion of daily outbound sales with daily set KPI in the English language
• Meet and/or exceed daily outbound KPI’s dials, claims and conversions
• Execute outbound campaigns to identify customers
• Customer relationship building and management
• Cross selling of products and services
• Processing pertinent information into relevant databases
• Performing extra tasks given by managers/supervisors as required
• Excellent time management and adherence to schedule

Minimum Requirements:
• Matric with Mathematics and Accounting is essential
• A tertiary qualification will be an added advantage
• Proficient in English is essential
• Be fully computer literate is essential

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted.
The qualifications identified herein are an inherent job requirement, therefore a qualification verification check will be done.
By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.