Outbound Sales

ROLE | WHAT YOU WILL BE DOING?

Our sales team, and Company in general, is experiencing rapid growth, and with all of this going on, we’ve got sales on the brain. Ok, who are we kidding? We always have sales on the brain.Over the last 3 months, we have noticed a rapid interest of Yoco within the Gauteng Market…It is the city of gold after all.

The Outbound Sales candidate will be expected assist in crushing our monthly goals. So what exactly will you do?

The Outbound Sales candidate is expected to prospect super targeted leads based around specific accounts that have been identified as ideal customers. From there, the incumbent will manage their day around building meaningful relationships while prospecting and demonstrating our Yoco offering to interested businesses.

Key Responsibilities:

Work directly with customers face to face and via telephone, and email to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services
Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
Follows up with customer via telephone or email following initial sales contact.
Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
Continued product education to better service customer calls
Maintains accurate daily record of sales in sales tracker

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

Key requirements to perform responsibilities:

Two or more years experience of B2B sales in a high volume fast, paced environmen
Strategical business understanding of the geographical and industrial market in GP
Previous experience and/or strong interest in outbound sales and prospecting
Strong customer service and telesales skills
Good organisational skills and the ability to multi-task and prioritise in a high-volume, fast paced environment
Solid understanding and experience of Web Based Applications and CRM software
Ability to manage sensitive and critical client information
Excellent verbal and written communication skills
Problem solving and decision making skills
Superior closing skills
Need to have access to a vehicle
Ability to work autonomously
Existing network within GP

Bonus points:

Experience with Salesforce CRM
Strong leadership qualities
Passion for Business Development and growth

EXPECTATIONS OF YOCO EMPLOYEES

Dealing with People
Communicating & influencing: Strong communication skills across various mediums, building collaborative relationships internally and externally.

Dealing with Business
Preventing & solving problems: Diagnostic information gathering and research, analytical thinking, application of conceptual thinking to problem solving.
Achieving results: Proactive / initiative, customer orientated, fostering innovation, continuous improvement mind-set, appreciation of results, business acumen, thoroughness and detail orientated

Dealing with Self-management
Self-confidence, personal credibility, flexibility, adaptability and strong sense of personal accountability

VALUE PROPOSITION | WHAT WILL YOU BE GETTING?

As part of the Yoco team, you will have the opportunity to play a key role in the growth of the mobile Point of Sale opportunity in South Africa.

To support this we have built a role-based organisation; where every individual is given the space to focus and develop his or her innate strengths. Everyone here has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels.

We offer a competitive package for an early stage venture; with flexible working hours and time off when you need it. In addition to this you will have the opportunity to participate in our Equity Incentive scheme, which will be uncapped based on performance.

WORKING AT YOCO
Yoco is making it easier and more profitable for businesses to sell their goods and services. Our mission is to empower the growth of entrepreneurial businesses in Africa. Our first product is a mobile Point-of-Sale card reader and application that make it possible for any business to accept card payments at their store or on the go, simply using their smartphone or tablet.

Yoco is made up of a super-team of passionate and experienced entrepreneurs and specialists who like simple ideas with a big scale impact. The customer and our people are at the centre of Yoco’s operating model. We believe a delightful customer experience is the ultimate measure of success, which is why we take extraordinary measures not just to acquire customers, but also to make them happy. This extends across all levels of the organisation, both customer facing and internal.

To support this we have built a role-based organisation; where every individual is given the space to focus and develop his or her innate strengths. Everyone here has the opportunity to lead a project and become a domain specialist, enabling flexibility, collaboration and accountability at all levels.