Job Description:

The core purpose of this position is to maintain excellent service levels and maintain sales levels as required by budget. To be successful in the role, you would have a passion for customer satisfaction and building good relationships and acting as an advisor to your clients. You would be assertive but remain diplomatic in your approach and maintain productivity levels and up-selling.
Knowledge required:
• Computer literacy
• Kerridge systems experience is essential
• Warranty policies and procedures
• Ability to up-sell
Skills:
• Fluent, clear English communication
• Ability to handle difficult customers
• Customer service orientation
• Ability to build positive relationships
• Helpful and supportive behaviour in interactions
• Professional telephone etiquette
• Ability to up-sell
Personal attributes:
• From the Job Model (skill or attribute)
• Willingness to work flexible hours/over time
• Professional appearance & 1st impressions
• Attention to details
• Sense of urgency
Minimum requirements:
• Matric certificate
• Previous experience
•
A technical qualification/orientation will be an advantage, as well as the ability to speak a number of languages
If you meet the requirements above, please send your CV to