Senior PBX, VBX & Connectivity Technician- Office Automation – Paarl (Cape Town)
A large well know digital office automation printing products and services company based in Paarl in Cape Town, are currently looking to employ to start immediately or as soon as possible.
Salary: R15 500 – R25 000 depending on experience within the digital office automation industry (includes fringe benefits)

PURPOSE OF THE POSITION
To install, maintain and program all Company and Company approved models of PBX, VBX & Connectivity equipment

Requirements:
A+ & N+
Grade 12 (Matric)
3 Years’ experience installing, maintaining and programming PBX (Panasonic, etc), VBX & Connectivity (ECN, VoIP, Data, Fibre) systems (analogue & IP)
Computer Literacy (MS Office), IP programming
Promoting and safe guarding the Company’s assets, reputation and brand.
Site surveys with sales people
Customer care, client liaison and relationship building skills
Valid driver’s licence
Clear criminal record
Good contactable references
Flexible working hours – after hours, call out’s, etc.

Duties include, but are not limited to:
Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities
Maintain good relationships with customers and suppliers, building a favourable company image.
Resolve problems and complaints as they arise.
Increase brand awareness for the company
Successfully resolve customer issues timely and professionally.
Update product knowledge. Stay informed and educated as to product inventory and applicability.
Assessing market conditions and identifying opportunities.
Install, maintain and monitor hardware to ensure functionality.
Install and configure appropriate software and functions according to specifications.
Ensure security and privacy of systems.
Provide orientation, training and guidance to users on how to operate new equipment.
Troubleshoot to diagnose and resolve problems when needed.
Maintain detailed records/logs of repairs and fixes as well as hours worked.
Identify equipment shortages and place the necessary orders.
Pre and Post photos of installations to be placed on clients file