Control Room Manager - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 18-12-2017 12:32:48 PM
12-02-2018 12:32:48 PM
Our client requires the services of a Control Room Manager to manage a full Security Control Center Operation and personnel in a 24/7 working environment, ensuring that all features and systems are attended to and operated to agreed standards.

Key performance areas:

? Monitor and assess the performance of processes and the individual performances of Control Center staff.
? Perform inspections and drills (including during nightshifts and weekends)
? Act as Point of Contact for all (in/out) incident reporting between security contractors and designated personnel.
? Ensure that procedures concerning the security and integrity of the Control Room are followed.
? Monitor and manage the processes of preparation, extraction and arranging of documents, records and media items according to standards so that they can be further used internally, or by Law Enforcement agencies.
? Produce regular and request based reports according to agreed standards and procedures.
? Monitor and ensure compliance with data protection.
? Attend immediately to any equipment or system failures.
? Undertake any other duties that are necessary within the Security Control room.

The successful candidate must have:

? Matric with a relevant Degree majoring in Criminology/ Security, Risk Management or similar
? Fluent in English and another African language (Portuguese preferable)
? Two years work experience in a Security/Crime Prevention Control Room.
? Knowledge of Data Protection
? Knowledge of the processes and procedures applicable to a Security/Crime Prevention Control Room.
? Knowledge of the Operating, monitoring, evaluating and maintaining of CCTV systems
? Good managerial skills
? Advanced user of MS Office, especially Excel and PowerPoint - or equivalent.
? Effective verbal and written communication skills.
? Ability to assess and evaluate situations effectively.
? Ability to identify critical issues quickly and accurately.
? High level of numeric skills

Please note that only short listed candidates will be contacted.