PURPOSE OF THE JOB
The purpose of the job is to spearhead the National Chains forecasting and planning processes, with strong leadership and people management skills.

DUTIES & RESPONSIBILITIES:
• Defining and delivering the resource plan for Operations
• Cost effective Forecasting, planning and performance focus
• Lead the planning cycle process through budgeting
• Medium and Short term re-forecasting
• Commercial delivery of the plan and service standards of the operation
• Make recommendations to key stakeholders to guide decisions and
• Improve performance and commercial metrics
• key specialist in Retail dynamics and mobile technology
• Drive efficiency and maximise financial returns

KNOWLEDGE
• Expert Knowledge of the mobile industry
• Excellent knowledge of forecasting methodologies
• Expert knowledge of workforce management systems

WORK SKILLS
• Experience within forecasting and planning
• Expert knowledge of Mobile industry and forecasting methodology and workforce management systems.
• Strategic thinking to outline and deliver operational plans.
• Excellent communicator at all levels, including senior level stakeholder engagement.
• Driven to deliver results and efficiency.
• Business and commercial awareness to plan ahead, adapt and deliver results.
• Excellent analytical and numerical skills, with advanced knowledge of Excel and PowerPoint.

GENERAL SKILLS/ ATTRIBUTES
• Ability to create strategic plans
• Self-Motivated
• Able to use own initiative
• Able to multitask
• Work well under pressure
• Acute attention to detail
• Thinker (logically & laterally)
• Excellent interpersonal skills
• Ability to meet tough deadlines

EXPERIENCE
• Minimum of 5 years operational work experience in Cellular/Retail environment.
• Evidence of experience in meeting tough deadlines
• Evidence of Cost effective Forecasting, planning and performance focus implementations
• Evidence of managing expenditure against budgets and financial returns
• Experience in dealing with people in high level management positions
• Evidence of being able to effectively prioritise independently
• Experience in working in a high pressure, fast paced environment
• Evidence of managing more than one account/product and successfully executing
• Evidence of experience working independently, with little or no supervision

EDUCATION:
Tertiary qualification (degree/diploma) B. Comm. - Business Commerce / Business Administration.