Portuguese speaking Customer Service Agent - Durban
Salary Negotiable
Durban, Kwazulu-Natal
Durban,
Kwazulu-Natal
more than 14 days ago
28-03-2018 1:43:50 PM
23-05-2018 1:43:50 PM
Are you fluent in Portuguese, based in Durban, and looking for an exciting job opportunity? An online marketing company has a great job opportunity for a Portuguese speaking Customer Service Agent to join their team at their head offices in Durban!
Your key job responsibilities as the Portuguese speaking Customer Service Agent in Durban will include:
-Responding to customer queries by telephone, email and online chats in Portuguese
-Processing and taking ownership of all incoming and outgoing contacts
-Processing pertinent information into relevant databases
-Customer relationship building & management
-Problem solving tasks during shift
-Handling and taking full responsibility for customer related queries
-Performing extra tasks given by Managers / Shift Supervisors as required
Requirements for this Portuguese speaking Customer Service Agent job in Durban:
-Portuguese as home/first language essential
-Fluent in English; able to communicate effectively (read, write and speak fluently)
-Be available for 24/7 shift rotations
-Be a self-starter, self-motivated & goal orientated
-Be able to work independently yet be a team player
-Be an analytical thinker with problem solving ability
-Be deadline driven & goal orientated
-Excellent time management skills
-Be able to meet deadlines in a highly pressurised dynamic environment