Our customer has a very exciting job available for a Portuguese speaking Customer Service Host in beautiful Cape Town, South Africa. The company boasts with a lot of perks such as a free meal daily, free access to their gym, awesome coffee from their onsite coffee bar and Friday bar. If you are up for a challenge in an industry with more than 20 years’ knowledge and experience in the business you will be offered an exciting career opportunity and incredible scope for growth and development.

Your Key Responsibilities for Portuguese speaking Customer Service Host job in Cape Town, South Africa:
- Responding to customer queries by telephone, email and online chats in Portuguese language
- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building & management
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
- Performing extra tasks given by managers / shift supervisors as required

Requirements for this Portuguese speaking Customer Service Host job in Cape Town, South Africa:
- Portuguese as home/first language essential
- Fluent in English; able to communicate effectively (read, write and speak fluently)
- Be a self-starter, self-motivated & goal orientated
- Be able to work independently yet be a team player
- Be an analytical thinker with problem solving ability
- Be deadline driven & goal orientated
- Excellent time management skills
- Be able to meet deadlines in a highly pressurized dynamic environment
- Be able to handle confidential and personal matters
- Be fully computer literate and have accurate typing skills