Product Innovations Manager - Fourways Verfied

R 35k per month Fourways, Gauteng Fourways, Gauteng more than 14 days ago 15-04-2015 12:06:54 PM
13-05-2015 12:06:54 PM
(Code: TCH0275)
Salary: R35 000 p/m + Bonuses
Skilled Position

A leading international wireless communications brand is searching for a Product Innovations Manager to:

• Assist in managing the product to ensure existing and new developments operate effectively and efficiently
• Provide an excellent customer experience with a positive impact on customer volume and profitability
• This role is the product expert within the business, across prepaid and post-paid

Responsibilities:
• Ensure that the product exceeds customer experience and financial performance
• Analysing and evaluating product performance, identifying issues and opportunities, and making recommendations
• Identify and analyse new innovations and new value added services that create value and growth opportunities in existing markets
• Provide expert input into product innovations and developments
• Provide the analysis and structuring of strategic innovation opportunities - Joint Ventures, partnerships and possible investments internally and externally
• Develop business case documentation for strategic innovation projects
• Prioritize and create detailed product specifications, including business rules, flows and use cases and defining user experience
• Provide support to Sales and Service
• Competitive Benchmarking
• Product Reporting
• Campaign Management - collaborate with marketing, finance and customer experience
• Assisting the Head of Product - providing product and information support, sales aids and presentation preparation

Qualification, Requirements & Experience:
• Tertiary level qualification in Marketing or other relevant Degree required
• Min. 3 years' experience in a Product or Analyst role
• Experience with statistical analysis would also be advantageous
• Telco experience (advantageous)
• Product management experience
• Previous experience in working with various stakeholders in the business i.e. IT development, project office, sales and marketing

Skills:
• Enthusiastic to do research and come up with big ideas in the telco space
• Excellent communication skills
• Innovative
• Sound analytical ability
• Strong attention to detail
• Proactive and future focused
• Passion for the customer and technology