The purpose of our Product Manager role is to caretake the overall end-to-end management of the allocated Portfolio of new and existing products & services in alignment with the company Product and Development strategy, consumer/partner needs, technological advancement and customer experience, in order to ensure profitability and continuous improvement /revenue growth in digital services across Sub Saharan Africa.

Key responsibilities Include:

• Direct Marketing – working with mobile network partners, content partners and understanding consumer behaviours to design campaign roadmaps and execute campaigns using traditional media and digital media to acquire new customers on the services as well as upsell to the existing base
• Product Development – design and develop products and services in line with group strategy, partner requirements and addressing consumer needs to ensure we are ahead of the competition, continually innovating and delivering relevant value propositions customised to specific markets.
• Product Management – Manage all products and services within the portfolio through its lifecycle and life stage making improvements to improve user experience, grow revenues and enhance features
• Pricing – Implement the pricing strategy for all Game services and partner services considering consumer segments and affordability, value of service, variable costs and competitor pricing
• Content Management – Design and develop a content roadmap for Product specific to the market requirements in conjunction with Mondia global licensing team and ensuring alignment to the Product strategy for the particular partner. Manage all content services through its life cycle and ensuring that content is kept up to date with trends and the most recent. Content curation is essential for the growth of service
• Partner Management – Manage all partner agreements, ensure compliance and manage relationships to grow the portfolio of services and base.
• Operations – Management of end to end delivery of all products and services in alignment to the roadmap and project delivery plan. Must be flexible to re-prioritise based on critical requirements

ABOUT YOU:

The ideal candidate has exceptionally high ownership, excellent critical thinking skills and the ability to work with agility in a fast-paced environment. They would also be insanely focused on demonstrating excellence in service delivery and problem-solving; breaking down complex information into understandable and actionable items. You will be a visionary team leader who is self-driven and able to work independently. Those with experience in the mobile digital entertainment industry would be at a distinct advantage. Other qualifications include:
• Proven track record in Consumer VAS and Digital Product and Portfolio management (ideally within a Technology Content & Information service provider focusing on Product)
• Excellent knowledge of the Telecom Operator landscape on Content and Media services (entertainment services)
• Strong communication skills with a client-centric approach to solution-selling
• Ability to influence and persuasively articulate a value proposition
• A proven track record of structuring and managing complex negotiations to successful closure and execution
• Competitor analysis skills to assess competitors by comparing the Mondia product portfolio to competitors' products.
• Implementation of strategies towards the achievement of growth objectives including market share, revenue, profit and return on investment for the category
• Strong analytical skills and previous experience with revenue forecasting