Product Operations Manager - Cape Town

Since my client is a small company they prefer hiring generalists instead of specialists.
Candidates should show initiative and work well in diverse teams. Candidates with relevant experience and / or tertiary qualifications are preferred.

Responsibilities
Perform basic project management duties
Liaise with customers/partners to help resolve work items
Assist with the creation of systems and tools that boost the efficiency of our operations.
Collect and synthesize operational insights, develop recommendations, and work cross-functionally to implement those solutions
Track key metrics around our processes and report on them
Help drive all types of projects (new features, new launches, etc...) across the organization

Qualifications
Strong analytical and execution background - ability to identify and implement opportunities
Good communication and interpersonal skills
Excellent analytical thinker who can deliver actionable recommendations out of complex datasets
Naturally curious – You always look for ways to innovate and improve, and take the initiative to implement optimizations
Problem solver – You can independently translate high-level goals into actionable plans
Gritty – You roll up your sleeves and do whatever it takes to make things successful

Skills and Expertise
Good with Excel/Word etc
Understand technical lingo
Familiarity with Agile software development concepts
Comfortable using BI reporting tools
Understand basic SQL
Be able to handle several SaaS platforms simultaneously
Have a keen interest in automation

Package
Competitive industry based remuneration.
Support of ongoing mentorship and development.
Flexible working hours policy.
Fun, creative and relaxed family-style company culture.

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