Product Support Ops Manager - Boksburg Verfied

R 1.1 Million per annum Boksburg, Gauteng Boksburg, Gauteng more than 14 days ago 20-07-2015 8:37:06 AM
17-08-2015 8:37:06 AM
Product Support Ops Manager
Boksburg
Salary – basic R1.1 million per annum + Benefits

Overall product support responsibility for Power across all LOB’s and Southern Africa
Operational responsibility for SA product support team
LOB accountability of non SA product support portfolio
Liaison and interaction with Caterpillar line of business (EP, Marine, Oil and Gas)
Liaison and interaction with other departments LOB product support team
Pricing programs including contract and sales bid pricing
Master data (Population register, customer details
Cat marketing programmes
CAT or CAT dealer experience in after sales
Good interpersonal skills
Customer focused
Business and financial acumen
Energetic and passionate
Willing to travel to territories
Knowledge of parts and service performance monitoring and control
Managers reporting to him - Product support manager; Regional service manager, parts supervisor