Large financial services provider requires the services of an experienced project manager to run operations in South Africa. Successful candidate should have multinational experience within a customer service environment. The ability to work under pressure and meet tight deadlines is of extreme importance.

KPI’s
Day-to-day project management within multinational customer services operation
Liaison with project management teams
Communication on requirements and priorities to relevant departments
Continuous improvement of processes
Running actions logs & risk logs
Change Management
CS Technology implementation

Requirements

Professional project management qualification
Multinational customer operations experience
Advanced proficiency in Microsoft Office suite
Excellent communications skills
Excellent interpersonal skills
Strong analytical skills