MAIN JOB PURPOSE
Responsible for ensuring that projets are deliverd in time, on schedule and in scope, ensuring customer satisfaction and attaining company goals.

The incumbent’s job description is not limited to the following

VISION, MISSION & VALUE PROPOSITION

MISSION:
PMO gets it done! Our Vision is to deliver projects on schedule, in-scope in budget with User Acceptance.
To create a project culture where project management is a valued competency embedded in the organisation.
To foster and support an organisational culture of project management to ensure greater accountability and consistency.

VISION:
To provide a high performing PMO to fully support the change agenda by implementing sound project management practices.
Provide a group wide standard approach to project delivery.
Provide full and accurate visibility of project status.
Provide effective prioritisation of project management resources to support the strategic change agenda.

Requirements

MINIMUM QUALIFICATIONS REQUIRED
Matric
Normal literacy – English: read, write and speak.

MINIMUM EXPERIENCE REQUIRED
• 2-3 years direct work experience in a project management capacity, including all aspects of process development and execution
• Strong familiarity with project management software, such as MS Office / MS Project

MINIMUM INDUSTRY EXPERIENCE REQUIRED
• Experience in Telecommunications Software Support environment.
• Familiar with Communication Billing environments and Oracle;

ADDITIONAL EDUCATION AND TRAINING
• University degree or college diploma in the field of Project Management, Prince II / Agile an advantage)

COMPETENCIES / ATTRIBUTES
• Experience at working both independently and in a team-oriented, collaborative environment is essential
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Reacts to project adjustments and alterations promptly and efficiently
• Flexible during times of change
• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines
• Persuasive, encouraging, and motivating
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to defuse tension among project team, should it arise
• Ability to bring project to successful completion through political sensitivity
• Strong written and oral communication skills
• Strong interpersonal skills
• Adapt at conducting research into project-related issues and products
• Must be able to learn, understand, and apply new technologies
• Customer service skills an asset
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

ADDITIONAL REQUIREMENTS
• Overtime may be required in meeting project deadlines;
• Sitting for extended periods of time;
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects;
• Physically able to participate in training sessions, presentations, and meetings;
• Some travel may be required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

Work Level
Middle Management