Main purpose / objective of the position:
To manage a building / cluster of buildings by optimizing the building's income stream by
establishing and maintaining mutually beneficial relationships with tenants, manage and control
personnel, service contractors, repairs, revamps, tenant installations, inspections and general
building administration. To contribute towards the development and training of staff within the
company.
Decision making authority:
Subject to the mandate as received from Portfolio Management: Total expense account of a
building including all repairs and service contracts, Project Management expenses according to
structured approval process and budget control
Takes decisions based on knowledge of theory and systems. Chooses from prescribed rules and
policies and works within management agreements. Operates within budget parameters and
Decision framework.
Interprets strategy communicated by Senior Management by applying resources to achieve the
objectives outlined in the strategy. Operates within budget parameters and Decision
framework.
Experience / Education:
At least 5 years’ experience in the property / centre management industry. Minimum qualification
Grade 12. A Business (marketing) or a property related tertiary qualification or equivalent
relevant experience.
Skills required:
People Management; Budgeting and Financial Management; IT Literacy – MS Office, MS Excel,
Nicor and/or SAP, database; Proptools, Planning, Co-ordination and Organizing; Networking;
Presentation skills; Drivers License and own vehicle.
Knowledge required:
Advanced Property / Centre management; Technical knowledge; Contract management;
Financial management; In-depth knowledge of lease agreements; Understanding of cost
budgeting; relevant Statutory requirements; Common law principles applicable to leasing;
relevant sections of Labour Relations Act (1994); Debt Collectors Act (1998)
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Competencies required:
Problem Solving; Decision Making; Customer Relationship Building; Communication; Team
Leadership; Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience;
Financial and Business Acumen.
Major drivers of work volume:
Vacancies; geographical spread of portfolio; grading and complexity of buildings; lease renewals
cycle; tenant / client liaison giving attention to requirements; profile of centre/buildings; number
of owners; public relations; budget preparation / utility control
Interface / relationships with:
Internal: Portfolio Director; Centre Manager; Operations Manager; Lease Administrator; Debtors
Administrator;
External: Clients; Tenants; Service Contractors; Local Authority; Emergency Services; Business
Forums and Chambers.