QA TRAINER/CONSULTANT – HYDEPARK (SANDTON)
MUST have Degree or equivalent Diploma otherwise application WILL NOT be considered
A large call center based in Sandton requires an experienced Quality Insurance Trainer/Consultant very urgently
Salary: R15 000 plus commission/incentives
Qualifications required:
- MUST speak Afrikaans
- Between 27 – 35 years old
- 3rd year Degree or equivalent Diploma – NON-Negotiable
- 5-8years working experience preferably in a quality assurance environment as Supervisor/Team Leader/Manager
Duties include, but are not limited to:
- Leading a team of newly employed Sales Consultants
- Driving Team members’ performace to ensure that sales and productivity targets are met
- Training, coaching and developing staff for a long term career
- Inspiring and motivating new recruits to perform at maximum levels
- Creating a culture of success
- Implementing strategies to drive sales
- Promotion of company ethos
- Analyzing staff statistics and calls to enable coaching, training, development and driving staff to meet targets
- Producing adhoc reports as required by management
- Work alongside management to achieve division sales targets