Quality Assurance Consultant - Sandton Verfied

R 13000 - 20000 per month Sandton, Gauteng Sandton, Gauteng more than 14 days ago 29-07-2014 12:31:33 PM
05-08-2014 12:31:33 PM
R13 000 basic per month + monthly incentive (up to R7 000 p/m) + benefits + Gautrain reimbursement. Large corporate seeks a Quality Assurance Consultant for their Skincare sales department. Requirements: Matric; COMPLETED degree or 3 year diploma is essential and NOT negotiable!; Min 2 years Quality Assurance experience within call centre/telesales environment; Bilingual in English and Afrikaans; Clear ITC and Criminal Record; Advanced computer literacy and proficient in MS Excel. Some duties will be: Listen to calls and evaluate them; Coaching and mentoring sales consultants to ensure weekly targets are met; Ensure quality of calls by Sales Consultants meet company policy and procedure in terms of legality and professionalism; Work alongside management team to ensure sales consultants are achieving targets; Achieve weekly targets as set out by company; Monitoring of sales consultants; Feedback/report writing, etc.

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