QUALITY MANAGER - NELSPRUIT:

Minimum Requirements:
N4 / Diploma in Chemical Engineering (NQF Level 5) - non-negotiable
5 Years’ experience in continuous process manufacturing
Technical / Engineering background
Previous Quality Control experience on managerial Level
Reports directly to Factory Manager
DESIRABLE:
BSC (Chemistry) / Degree in Wood Technology (NQF Level 6)
SAP experience
Continuous Production facility / Chemical Industry experience with understanding of quality of end product raw materials

Standby Manager duties thus technical orientation / technical experience is exceptionally advantageous. This is a position which is not office / lab bound. This position requires the incumbent to understand the production PROCESS from raw materials to end product.
Production / Costing guidelines
• Ensure analysis of daily production and comparison of actual quality versus specifications
• Report and assist in rectification of non-conformances
• Maintain quality assurance and ISO 9001 quality system for all products
• Daily meeting with management to discuss production of the previous 24 hrs and month-to-date performance.
• Ensure issues are actioned appropriately and timeously
ISO 90001 Quality System
• Oversee the management of the ISO 9001 quality system
• Act in the capacity of ISO Management representative during relevant audits
• Chair Management review meetings
• Ensure compliance to system requirements and yearly recertification.
• Management of non-conformances and implementation of corrective / preventive actions
Laboratory Management
• Ensure that the management of laboratory equipment and calibrations is conducted to standard
• Oversee the development/ improvement of procedures and processes to be followed to provide inspection and testing services of the product
Water Quality Assurance and Control
• Assure the quality of the water in the Borehole, Outflow (up and down stream) and Boiler water quality (In feed and Boiler)
• Determine, improve and maintain testing procedures to ensure compliance to quality standards / parameters of water quality
• Investigate non-conformances and implement corrective / preventive actions
Innovations
• Promote concepts of continuous improvement and innovative thinking
• Run / optimize trials on settings / new products or alternative raw materials
• Manage chemical processes
• Provide technical support to production in respect of trials on new products
Product Coordination (Product availability and dispatch contractors)
• Provide support to the Product co-ordinator to ensure optimum production runs with high productivity
• Control / check liaison with dispatch contractors and Customer Service Centre on dispatches and product availability to ensure high customer service levels
Customer liaison
• Liaise with Sales team with regards to customer complaints and investigate customer complaints
• Assist customers in production application or product problems, ensuring optimisation of customer service
• Investigate external complaints with regards to ISO standards
• Ensure all non-conformances are investigated and corrective action is taken
Safety & Housekeeping
• Ensure that the Quality department complies with OSHACT regulations
• Ensure safety schedules and inspections are conducted to timelines
• Ensure that Engineering functions for the Quality department are carried out timeously
Management of Staff
• Provide full management function for the department
• Ensure that costs are controlled within budget
• Ensure office and departmental administration is maintained and ensure optimisation of resources
• Ensure employee development, succession planning, recognition and that performance assessments are maintained
• Conduct fair, timeous and impartial handling of disciplinary action and grievances in the department
• Act as Chairperson of Disciplinary enquiries in other departments when required
• Ensure coaching of immediate sub-ordinates
• Give feedback of meetings to the Quality department
• Ensure transparency is maintained
Direct Reports of Position:
• 1 x ISO co-ordinator
• 1 x Senior Laboratory Technician
• 1 x Product Co-ordinator
Indirect Reports of Position:
2 x Laboratory Testers

Salary Package:
R45,000 – R55,000 per month + Bonus + 50% Medical Aid + Provident Fund