We are searching for a Receptionist for a 5 star game lodge.This is a live in position based near Hluluwe in KZN.To ensure that you qualify to apply for this position, please tick off the following personality and minimum requirements before sending your CV.The best personality/character fitCommunication skills - with guests and fellow staff membersGood organisational abilityLateral thinking abilityInitiativeMust adhere to World Class Hospitality and Service StandardsProfessional, courteous, hospitable to guestsMust be able to cope under pressure to meet guests needsMust be able to lead people and correct things when neededHonest, have good integrity, proactive and driven person who has career ambitionsMinimum requirements (non-negotiable)Hospitality knowledgeEnvironment knowledgeThe surrounding communities knowledgeThe country knowledgeQuickBooks knowledgeValid South African Drivers licenceMain job responsibilitiesProcessing reservationsEnsure all necessary items are ready & waiting before morning meeting at 8amChecking guests out or in if neededControlling Guest’s bills – making sure they are accurate at all timesCommunicating flights and transfersGuest adventure bookingsMaintain QuickBooks billing systemsHost guests at dinner as per the front of house hosting rosterEnsure all telephone calls and radios are answered timeouslyEnsure you are always polite on the radio & telephoneEnsure calls are transferred as requested & that messages are taken properly & passed on to the necessary individualsEnsure all filing is done daily (staff shop dockets, safari shop dockets & bar dockets) if there is no switchboard on duty on that dayAll feedback forms are processed on the feedback form spread sheet, if there is no switchboard on duty on that dayLiaise with reservations department on bookings, rates & guest infoWorking according to your shift checklistAccountability for cash and administrative errorsCommunicate with staff & other departments about day to day eventsLodge Daysheets – Make sure that all necessary information is on the daysheets & are up to date with the most accurate informationDoing daysheets ahead in order to plan & coordinateDoing detailed & accurate handovers with co workersMaintaining telephone billing systemsDocumenting staff visitorsTo apply for this position, please forward;Your CVReferences (preferably email and telephonic details for all references)A friendly, professional, clear, head and shoulders photographIf you do not receive a reply from us within 1 week, please accept your application as unsuccessful.