Top Asset Management company in the Waterfront is looking for a candidate that has a friendly and diplomatic nature with a passion for people. They should possess sufficient maturity to speak confidently with clients in person and telephonically. The highest standards of personal integrity and the ability to maintain confidentiality will be essential. The job requires someone who is flexible, organized and self-disciplined and who enjoys working in a team environment.

KPI’s:

• To welcome clients and vendors/suppliers who visit the building through reception.
• To answer all external and internal calls on switchboard in a professional, warm and friendly manner.
• Take messages and ensure that these messages are passed on immediately to relevant parties.
• Various administrative functions as and when required.

Experience and Qualifications:

• Matric/Grade 12
• Tertiary qualification, preferably Finance/Hospitality/Tourism etc
• Previous reception or client service experience
• Previous experience in the hospitality industry. Concierge desk very advantageous.
• Computer literacy
• Proficient in English – Essential
• Proficient in Afrikaans - Advantageous

Key Attributes and Competencies:

• Excellent verbal (good voice and good diction) communication skills, with friendly and empathetic manner.
• Strong client focus.
• Ability to deal with the complexity of different types of clients.
• Minimum 2 years experience in similar role
• Ability to prioritize and function positively under pressure and ability to function as part of a team.
• Accept accountability and take responsibility for tasks done.

Switchboard in use: Cisco
Training will be provided