A vacancy exists for a Receptionist at Kelvin Grove Club in Newlands.Scope & General Purpose: To ensure the smooth running of Reception, assist members with queries, answer switchboard, take messages, direct calls to the correct staff member or department and monitor squash, tennis and Club Event bookings.Key Performance AreasReception and SwitchboardAnswer the telephone and reroute the calls.Take accurate messages where applicable.Assist with account queries.Assist Members with any queries.Maintain a proper, easy filing system for membership cards, correspondence, etc.Direct Members and visitors to the various rooms.Take sport bookings and issue booking sheets to relevant staff.Take Club function bookings.Monitor the use of the Billiard / Snooker room and equipment.Take payments and issue receipts.Sell tennis balls, record stockControl Lost property and maintain neatness – clear out every three months.Do regular stock checks.Do daily cash ups.Monitor the Suggestion Book at reception and report any problems to the correct Department.Float, be responsible for own float and keys.ADHOC duties and responsibilities.ReciprocityIssue Members from other Clubs with Visiting cards.Issue Temporary Membership cards to visitors.Show new Members and visitors the Club’s facilities – only if PR/ Membership Manager not available to do so.Issue Letters of Introduction to Reciprocity membersEducationSecondary: MatricSecretarial Diploma (advantage)Front line training advantageExperienceAt least 5 years administration / telephonist experienceRequirementsBe able to work with people of all agesFriendly, helpful, patient and politeGood telephone mannerWork under pressureComputer knowledgeBe accurateBasic bookkeepingBe able to work shifts If you are interested and meet the above criteria, please forward your CV to the Human Resources Manager, [Please apply below] by Friday 20 March 2015. The successful candidate is required to commence as soon as possible.If we have not responded to your application please consider your application unsuccessful.