Receptionist - Knysna Verfied

Salary Negotiable Knysna, Western Cape Knysna, Western Cape more than 14 days ago 30-04-2015 4:03:24 PM
28-05-2015 4:03:24 PM
A Hotel in Knysna is seeking a receptionist duties will include:- Check In and Check out procedures are strictly adhered.- Guest list is updated regularly during the day and forwarded to departments.- Any faults reported to Maintenance.- Close liaison with Housekeeping on checkouts.- Be familiar with Hotel's Rates Policy and Front Office Procedures and Policies including Emergency Procedures and Minimum Guest Service Standards.- All charges are correctly entered onto Guest's Folio.- Credit control Procedures are strictly adhered.- All dockets & correspondence pertaining to Guest Ledger account are attached to the Guest folio before being sent to Accounts Department.- Float, cash and credit takings for shift are balanced and cashier report completed.- High degree of courtesy and friendliness.- Assist Guests to make international calls.- Wake-up calls are recorded accurately and executed correctly.- The manner and attitude in dealing with Guest and staff members.- The manner and attitude in dealing with Guest and ensure that the Guest Service Standards are maintained.Qualifications:Grade 12 (Matric)Experience:min 1-2 years Hotel Reception experience

Recruiter: HotelJobs