Managing all inbound calls and directing appropriately
Taking accurate messages
Administration
Managing incoming emails and responding to appropriately
Updating files
Ad hoc administration duties as required by the team
Liaison with internal customers and stakeholders

Key Skills/Attributes
Excellent telephone manner - clearly spoken
Organised and efficient
Strong work ethic
MS Office skills
Skilled communicator - verbal and written
Flexible and adaptable
Ability to work unsupervised and use initiative