Receptionist (CPT)

Cape Town , South Africa

Description

To receive and coordinate client and vendor visits to our office to enhance the overall experience of the company brand and operations.

Main responsibilities

• To create an experience of ease and personal focus for clients visiting our office through a customised and dedicated service.
• To enable a seamless operation between business and clients/visitors through cohesive teamwork supporting the end-to-end coordination of meetings and functions.
• To align Reception to the business service strategy through instilling trust, confidence and satisfaction with clients.
• To facilitate internal clients in achieving their service objectives through flexible and supportive service delivery.
• To continuously improve/advance our clients' experience through keeping abreast of best practices and proactively adapting in working styles and methods.

Qualifications

• Matric/Grade 12 – Essential
• Previous client facing experience within the hospitality industry – Highly advantageous
• Experience within the financial services industry – Advantageous
• Proficient in English – Essential
• Proficient in Afrikaans – Advantageous
• Computer literacy and aptitude for technology

Skills/Competencies and experience

• Strong Client focus
• High energy levels and dynamism
• Adaptability
• Professional, diplomatic and tactful
• Exceptional interpersonal skills
• Excellent verbal and written communication skills
• Excellent organisational skills
• Excellent time management skills; ability to manage a heavy workload and multiple tasks
• Accept accountability and take responsibility for tasks
• Initiative and able to innovate; solution orientated
• Ability to handle pressure
• Ability to function as part of a team
• Motivation

Please note: this role is not relevant to catering experience