Location:
Lenasia - Johannesburg

Duration:
Permanent

Start Date:
Immediate

Type of Business:
Banking

Remuneration:
R450 000 – R600 000 per annum HIGHLY negotiable

Purpose of the role:

The Relationship Manager is required to interact with customers for most part of his/her day and is accountable for the customers allocated to his / her portfolio, is also responsible for the achievement of the branch targets and objectives as well as play a key role in acquiring and maintaining good client relationships.

Main Functions:

• To proactively develop the bank's overall business and achieve business targets, i.e. growth in deposits, advances, foreign exchange business and profitability.
• To manage and train l Relationship Officers placed in different branches in line with banks culture and techniques.
• To identify business opportunities and target markets for the bank both locally and nationally.
• To market the bank as an International Bank with opportunities in foreign trade services and to bring in new investments in terms of foreign exchange and revenue for the bank.
• To be part of the Management team for strategy and opening new branches, new business, training and development of all staff.
• To take responsibility for the achievement of branch objectives, in particular to achieve targets related to generating new business with an aim to grow the bank, opening accounts, deposits and advances.
• To promote, the bank and manage and maintain a cordial working relationship with the clients.
• To develop new products and to mentor and train staff to understand new products in order to improve growth.
• To implement proper procedures to prevent any misrepresentation to customers whose rights should be respected and protected at all times.
• To ensure that all operational and financial reporting is performed in a timely and accurate manner.
• To protect and promote the brand of the bank.
• To embrace a “Working Together” culture.

Requirements:

Minimum of 5-8 years’ experience required. Candidate MUST have experience in a banking institution.
Relevant qualification but experience is primary for the role and qualifications a secondary requirement.
Good communication and presentation skills are a prerequisite for the job.
The job also requires thorough financial and sector knowledge in order to provide sound and reliable advice to clients. The major skills and competencies that employers look for are:
Excellent communication and listening skills
Confidence and Presentation skills
Understanding and interest in financial / banking products and markets
Ability to analyse and research information
Ability to explain complex information clearly and simply
Good sales and negotiation skills

Communication Skills: English: High
Logical Ability: Mid to High
Agreeableness: Mid to High
Analytical Skills: Logical Ability: High
Numerical Ability: High
Understanding of Financial/Banking products and services - Banking Service: High
Ability to deal with stress and follow procedures
Emotional Stability: Mid
Conscientiousness: Mid to High
Good Sales and Negotiation Skills
English: Mid to High
Extraversion: High
Emotional Stability: Mid