RENTAL SALES / CUSTOMER SERVICE AGENTS X5 - Cape Town Verfied

R 8 600 per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 01-12-2015 7:38:02 AM
27-12-2015 12:47:24 PM
RENTAL SALES / CUSTOMER SERVICE AGENTS X 5 - CAR RENTAL CLIENT SERVICES!
R8600 BASIC SALARY + BENEFITS | CAPE TOWN INTERNATIONAL AIRPORT | PERM POSITION TO START JANUARY 2016
COLOURED OR BLACK FEMALES NEED ONLY APPLY

Our client is a leader in their field and they seek people who truly can LIVE THEIR BRAND and become Ambassadors of their company.

REQUIREMENTS & EDUCATION:
Candidate must be willing to work shifts and overtime should the need arise
Must have excellent communication skills and have a flair for developing and maintaining customer relationships
The candidate must be extremely well groomed and presented
Matric with a minimum E-aggregate
Previous TRAVEL & TOURISM EXPERIENCE is ideal
Driver’s licence (code 08/EB -) - ESSENTIAL
Own reliable transport is essential
Must reside within close proximity to the Airport
Clear credit and criminal record is essential
Preference for this position will be given to applicants who are already experienced in front line customer dealings and communications and have a proven track record
Must be fully computer literate
Must be self-motivated and hard working

RESPONSIBILITIES:
Assisting Preferred/Express customers
Reservations, Check-outs, Check-ins
Assuring Preferred bookings are pre printed and vehicles allocated
Customer interactions reflect the Brand Ambassador values: honesty, empathy and humanity
Building relationships with Preferred/Express customers
Must be able to handle conflict
Problem solver
Provide Excellent Client Service
Live the Brand and become an ambassador of the company

COMPETENCIES:
Interpersonal savvy
Must be able to work under extreme pressure
Integrity and trust
Composure
Driven for results
Motivational fit