Reservationist - Luxury Safari Lodge Operator - Grahamstown - Grahamstown Verfied

R Negotiable per month Grahamstown, Eastern Cape Grahamstown, Eastern Cape more than 14 days ago 28-06-2016 4:00:58 PM
26-07-2016 4:00:58 PM
Kendrick Recruitment have a lovely new position available for a Reservations Assistant for a luxury safari lodge operator based in the Eastern Cape. This position will be based at their office in Grahamstown. The ideal candidate will be a friendly, energetic individual who has good people skills and loves the industry. Key responsibilities and accountabilities:To capture, amend, confirm, cancel, invoice and waitlist reservationsTo deal with educationals and complimentary reservations as per procedureEnsure that e-mail are answered in a timely and cordial mannerTo ensure that provisional bookings are followed upTo maintain a strong relationship with other departments, and keep communication open at all timesTo be fully aware of all room rates and STO RatesTo check all the correspondence for upcoming reservation and making sure all names, agent, date, rate, and billing instruction details are correctTo ensure that all necessary details are obtained before arrival (dietary requirements, transport details, special requests etc)Maximise occupancy with liaison of the Reservation ManagerEnsure that all filing is up to dateEnsure credit policy is adhered toFollow up guests information and detailsCheck up on no shows and cancellationsHaving knowledge of entire Reservation ProcedureMaking sure that you are well-informed on the Lodges Qualifications and experience requiredMatric or Grade 12 certificateHospitality / Hotel / Lodge Management related qualification would be an advantageAt least 2 years Front of House experience in 5 star game lodges/hotelsValid Code 8 Driver’s license The package on offer is negotiable depending on experience. To apply please forward your CV and a recent head and shoulders photo as soon as possible. Good luck!

Recruiter: HotelJobs