Reservationist - Mpumalanga Verfied

R 13.5k per month Mpumalanga, Kwazulu-Natal Mpumalanga, Kwazulu-Natal more than 14 days ago 12-09-2014 4:01:36 PM
10-10-2014 4:01:36 PM
Ref: BP0809JS Job Title: Reservationist Start Date: ASAP Appointment Type: Permanent Area: Mpumalanga close to Malelane Salary: R13 000 Negotiable, depending on experience, Live-In Single Accommodation. Uniforms provided. Gratuities. Leave: 21 day per annum Shifts within operating hours: 07h00 19h00 (Monday Friday) and 08h00 17h00 (Weekends and public holidays) A Five Star Game Lodge which is part of a group catering to discerning international guests. The Lodge is intimate and exclusive. Have you got what it takes to become part of the dynamic team for an award winning, intimate luxury Lodge at the heart of one of Africa s finest bushveld experiences? Your duties will include: All duties related to bookings (providing information, quoting, booking, collecting payments) Maximizing sales and revenue Managing free-sell and allocations Rate distribution To processes reservations by email, telephone or fax, as well as from the sales office, other hotel departments, and travel agents. Know the type of rooms available as well as their location and layout. Know the selling status, rates, and benefits of all packages plans Know the credit policy of the hotel and how to code each reservation. To ensure that all Reservations, enquiries and requests are confirmed in line with company policy To negotiate with clients to achieve maximum revenue profit potential while satisfying clients needs. To be aware of and maintain relationships with regular guests to encourage repeat business. To ensure accuracy and attention to detail is maintained on all stages of reservations from the initial enquiry to the guest s departure, which includes correspondence checking on a daily basis. Which qualifications will secure this position? Hospitality related qualification a plus Driver s License beneficial Excellent command of the English language (Spoken and written word) Excellent communication skills Team player Computer experience: Microsoft Outlook, Microsoft Word, Microsoft Excel, Opera PMS What skills / behaviours are required? Minimum 2 year experience in a similar five star environment Attention to detail & be able to cope under pressure Must be neat & presentable Please ensure that you provide the following information with your application: - Photograph Head and shoulders picture, in low resolution format for our database - Start and End dates for all previous employment - Written references that you have available - Current contact telephone numbers and email addresses for all previous employers, for referencing purposes. Due to high volumes of CV s received, should you not hear from us within seven working days of sending your application, please consider your application for this particular position unsuccessful. You are welcome to apply for any other positions that we may advertise in future. Please note that we are not able to accept any application if a valid work permit is not held.

Recruiter: HotelJobs