Reservations Consultant - Cape Town Verfied

R 11k per month + medical aid + prov fund per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 19-11-2015 4:00:32 PM
17-12-2015 4:00:32 PM
Our client, one of Cape Town's MOST ICONIC hotels urgently seeks the services of a highly motivated & experienced Reservations Consultant to join their remarkable team. Work for the BEST in the industry. If you meet the criteria below, then I would like to hear from you.To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services for the hotel.To ensure the accuracy of all reservations to ensure an exceptional guest experience. To upsell at every opportunity in order to enhance our guests experience as well as increase hotel revenues.To process all reservation enquiries timeously and efficientlyTo maintain and improve standards in all areas of Reservations, ensuring maximum room revenue is achieved.Grade 12 or equivalent,A Hospitality Management qualification is a strong recommendation,Experience in Reservations,Proficiency in English (Verbal, Written, Reading),Proven abilities in developing and nurturing interpersonal relationships with guests, colleagues and suppliers,Demonstrated experience using:o Fidelio Opera Property Management Systemo Microsoft Office Suite to at least Intermediate levelAbove average Numerical skills,Above average ability to communicate at all levels of the organisationApply along with your profile photo in professional attire, written references + your CV in word format

Recruiter: HotelJobs