•3 years’ experience as an Assistant Restaurant Manager in a 4/5 star environment
•Ability to effectively listen and verbally communicate in English with all levels of staff and management
•Must be proficient in MS Excel and Word
•Ability to make decisions and work independently
•Excellent organizational skills
•Establish and maintain happy, healthy and stable working relations with all staff and management

Key Responsibilities:
•To ensure the guests get the highest level of food and beverage service by making contact with the guests and to check customer’s satisfaction
•Maintain a high standard personal service with all guests
•To take personal responsibility for any guest situations, seeing the situation through to the solution
•To ensure that your outlet is following correct billing procedures so that all revenue is correctly allocated and recorded