Romanian speaking Customer Service Host - Johannesburg Verfied

Salary Negotiable Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 10-04-2018 12:36:26 PM
05-06-2018 12:36:26 PM
Romanian speaking Customer Service Host job – Market Related Salary – Johannesburg, South Africa

An international hospitality company is looking for vibrant and energetic fluent Romanian speakers to join their team of customer service hosts in Johannesburg, South Africa. As a member of the team, your job will be to provide world class accommodation to international guests.

Key job responsibilities for this Romanian speaking Customer Service Host in Johannesburg, South Africa:
• Determines requirements by working with customers
• Answers inquiries by clarifying desired information; researching, locating and providing information
• Resolving problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
• Fulfils requests by clarifying desired information; completing transactions; forwarding requests Sells additional services if needed
• Maintains call center database by entering information
• Updates job knowledge by participating in educations opportunities
• Enhances the organization reputation by accepting opportunities to add value to job accomplishments

Key job requirements for this Romanian speaking Customer Service Host in Johannesburg, South Africa:
• Romanian as a first language and fluency in written and spoken English is essential
• Tertiary qualification conducted in that first language or with that language as a major subject would be preferred
• Outgoing and energetic attitude
• Good listening skills with the ability to actively listen and engage with customers
• Familiar with basic programs such as Windows, Excel, Word, etc