KEY OUTPUTS:
• Co-ordinate staff and Equipment
• Motivate Staff and keep the staff motivated
• Training of the Staff
• Quality Control
• Problem Solving
• Counselling Staff
• Communicate with staff & other departments
• Guest Satisfaction
• Implement and Follow the BOPS

SKILLS REQUIRED:
• Communication skills - with guests and fellow staff members
• Standard of your work must exceed the standard of the lodge
• Good organisational ability
• Lateral thinking ability
• Initiative
• Must adhere to World Class Hospitality and Service Standards
• Professional, courteous, hospitable to guests
• Must be able to cope under pressure to meet guests needs
• Must be able to lead people and correct things when needed
• Honest, have good integrity, proactive and driven person who has career ambitions

KNOWLEDGE REQUIRED:
• Hospitality
• Environment
• The surrounding communities
• The country
• Valid unendorsed SA driver’s license essential

PREVIOUS WORK EXPERIENCE REQUIRED:
• Experience in the service industry especially in dealing with guests and staff
• Previous camp manger/ safari host experience an advantage
• Previous experience in working with kids an advantage