Sales Administrator ( Internal) EHC393
Marlboro, Sandton
R8000 per month

Grade 12
At least 2 years’ experience with sales administration
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.
Primary responsibilities
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers
Greet customers warmly and ascertain problem or reason for calling.
Assist with refunds or exchanges.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Suggest solutions when a product malfunctions.
Attempt to persuade customer to reconsider cancellation.
Utilize computer technology to handle all queries and complaints
Ensure proper customer service is being delivered.