• Standard 10/Grade 12 or equivalent
Experience:
• Minimum 3 years experience in a similar position in a corporate gifts environment (non negotiable)
• Proficiency in Business English
• Above average communication and telephone skills
• Computer literacy (MS Office)
• Ability to work extended hours as required from time to time
Duties:
• Assist Key Accounts Managers to manage client accounts by providing professional assistance, information and options;
• Follow up on all outstanding work on a daily basis and ensure all emails are attended to within the specified timeframe;
• Follow-up on layouts and liaise with clients to obtain approval within the timeframe;
• Monitor production timelines to ensure all clients orders will meet their deadlines;
• Liaise with Warehouse on stock availability;
• Generate quotations; job cards; correspondence etc., as per the prescribed format;
• Update k reports;
• Attend to all administrative tasks within the required timeframes