Sales Administrators - Nelspruit Verfied

R 8k - 12k per month Nelspruit, Mpumalanga Nelspruit, Mpumalanga more than 14 days ago 26-06-2015 9:21:39 AM
02-07-2015 10:59:09 AM
One of the leading furniture and décor retailers in South Africa is looking for experienced Sales Administrators Nelspruit in opening the new store in August 2015. This position is responsible for ensuring that customer purchases and orders are completed in a professional and timely manner. Working closely with the sales consultants there is a great emphasis on administration as well as handling payment from customers.

Main accountabilities:

• Ensuring accurate and timely processing of sales and orders, including production of invoices, delivery details and handling of payments.
• Responsible for handling cash floats, including balancing daily cash ups.
• Ensuring that all data gathered from customers and sales consultants is accurate (in relation to product codes and delivery addresses etc).
• Answering telephones in a professional manner and answering queries efficiently when possible.
• Production of reports as required (using Excel) and carrying out all related administration, including filing.
• Assist consultants and merchandisers with housekeeping and when required on the store floor.
• Participation in stock takes on a daily/ weekly basis as directed by the store manager.
• As the first point of contact with customers, be responsible for welcoming them to the store and saying goodbye on departure.
• Handling customer complaints as far as possible and referring appropriately when necessary.
• Must be willing to take on further administration responsibilities if necessary.

Qualifications / Technical skills required:
• Must have matric, a degree or diploma would be an added advantage.
• Minimum 3 years’ experience in and admin role, preferably in a retail environment.
• Excellent administrator and typing skills.
• Sound working knowledge of Microsoft Office necessary.
• Must have great communication skills, fluent in English is a must, any other languages would be an added advantage.
• Must be well-groomed.
• Demonstrates a thorough knowledge of sale policies and processes as well as an understanding of how a retail outlet or store operates.
• Must have a passion for décor / interior design.
• Must be able to work well under pressure.
• Manage difficult customers efficiently.
• Have a valid driver’s license as well as their own transport.

Salary: R8,000 to R12,000 CTC a month + store target bonus
Start date: August 2015

To apply for the Sales Administrators Nelspruit - Furniture Retailer please send detailed CV in a Word document together with a recent photo.