Sales and Service Manager - Cape Town Verfied Gold Badge

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 27-06-2017 6:38:38 AM
22-08-2017 6:38:38 AM

SALES AND SERVICE MANAGER- CAPE TOWN
Required Qualification
An appropriate recognized business degree at NQF level 6 .
Professional Registrations 0

Experience
4 years Financial Industry experience MINIMUM ROLE OUTPUTS
Perspective: Finance
Generic (an output or deliverable)

DESCRIPTION
Increase Net Profit
Achievement of net profit growth for business
Budget Control
Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency

Perspective: Client Services
Generic (an output or deliverable)
Service Delivery
Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
Client Relationship Management
Manage existing clients and grow portfolio through making contact and generating leads
Growth of Active Customer Account Base
Manage the growth of active customer Account Base to increase client base
Maximise Business Portfolio cross sell opportunities
Maximise Business Portfolio cross sell opportunities and strengthen client relationships
Achievement of Sales Team Targets
Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
Perspective: Process
Generic (an output or deliverable)
DESCRIPTION
Operational Execution
Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
Corporate Governance Compliance
Comply with governance in terms of legislative and audit requirements
Achievement of Team Sales Efficiencies
Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
Research - competitor analysis
Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
Campaign Management
Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.• Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution.
Sales Reporting
Provide accurate and reliable sales statistics obtained form the Sales members and compile Sales reports and dashboards

Perspective: People
Generic (an output or deliverable)
DESCRIPTION
Personal Development
Manage own development to increase own competencies
People Management
Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve
Efficiencies and increase competencies