Sales And Service Manager - Johannesburg Verfied

Salary Negotiable Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 25-08-2015 7:51:44 AM
22-09-2015 7:51:44 AM
Detailed Description
This role requires an NQF 7 degree, any additional business or financial qualification will be an added advantage
Job Requirements
• Achievement of net profit growth for business
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Manage existing clients and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base to increase client base
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Comply with governance in terms of legislative and audit requirements
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
• Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
• Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.
• Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution.
• Provide accurate and reliable sales statistics obtained form the Sales members and compile Sales reports and dashboards
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
Additional Details
• An appropriate recognized business degree at NQF level 6
• 4 years Financial Industry experience