Sales Executive Events - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 15-06-2016 9:57:44 AM
13-07-2016 9:57:44 AM
Sales Executive – Events

The Cape Town International Convention Centre (CTICC) is so much more than just another convention centre. An exceptional centre requires exceptional staff and the culture of the CTICC is one of teamwork, recognition, personal accountability, and service excellence. We understand that it is only our people who make us the success we are and, as a result, we make every effort to ensure that we recruit and retain talented, qualified and enthusiastic leaders, who are team players, able to embrace our values, fit in with our culture and recognise the value of hard work in a dynamic exciting environment.

Main Job Function: To secure Events, Banquets, Special Events and Film Shoots and coordinate and procure services for short-term events hosted at the CTICC.

Reporting To: Business Development Manager: National

Key responsibilities:

• Securing events in compliance with booking procedure and ISO 9001 standards.
• To pro-actively sell and follow up on leads.
• Identify new markets and business opportunities, establish, renew and maintain long-term business relationships with existing and potential
customers.
• Achieve sales targets and budgets through active sales activities.
• Preparing quotations on the basis of client’s needs in line with CTICC standards.
• Generate optimal revenue from each client by upselling additional services and Food and Beverage.
• Conduct site inspections and client meetings.
• Building and maintaining good customer relationships by doing sales calls and attending Client Relationship Management (CRM) events.
• Ensuring proper interdepartmental communication during and after event handover, when applicable.
• Delivering of CTICC presentations at tradeshows, workshops, industry events, off site at client offices or on site at CTICC as and when
required.
• Liaising with the relevant departments regarding additional special needs of short term events as requested by the client.
• Determine the exact needs of the client and advise on certain possibilities and options.
• Advise and discuss: table plans, entertainment, food and beverage requirements, time schedule and decoration, audio visual, health and
safety, as well as layout and any other event requirements.
• Follow up on payments as per the Conditions of hire, ensure full prepayment is made prior to the event.

• Adhere to Health and Safety policies and procedures
• Follow through to successful execution of short term events.
• Ensure client satisfaction with the event planning process.
• Secure client feedback on experience with CTICC.
• Consult with the Operations department regarding client’s needs and their requirements
• Hand client over to Event Services department.
• Inform organisation and direct stakeholders on function details.

Minimum Qualifications and experience required

• Certificate in Events Management, Tourism or Hospitality (NQF level 5)
• Minimum 5 years’ experience in a hospitality/event organisation
• Valid Drivers’ Licence

Skills and knowledge:
• Excellent understanding of key computer programmes (Excel, Word, etc.)
• A well-disciplined individual with a customer orientated “can do” personality
• High level of professionalism and confidence
• Good communication skills are vital
• Flexibility is a must and the ability to work on different projects simultaneously in a pressurised environment is a key requirement
• Ability to work unusual hours during busy periods
• Attention to detail
• Exposure to an event management software programme, is advantageous
• Determined individual with an understanding and flair for the hospitality and events industry
• Must be able to continually assess customer needs and requirements, while providing input into the forecasting cycle.