Sales Manager - Gold Bullion Retail Store - Pavilion- Durban

On Offer:
R10, 750 per month
Commission
Med aid
Incentives

Job Purpose

To sell rare coins, medallions and Krugerrands supported by Excellent Client Service and Continuous Improvement.

KEY PERFORMANCE AREAS

Sales
Motivates staff to achieve personal and the respective store’s Targets. Is responsible for store Target achievement.
Ensures adequate staffing at all times.
Trains staff to sell & this entails diagnostic selling.
Maintains client relationships and database management.
Focuses on new client acquisition as a critical success factor within the position and store. This entails planning and implementing an events programme for the store, and seeking other ways to attract new business opportunities.
Achieves own sales targets.
Acts as primary trouble shooter in the event of customer dissatisfaction.
Takes responsibility for the overall well-being and performance of the store.
Ensures that staff wear their name badges and are well-groomed at all times.
Ensures that staff are fully trained and equipped to optimize sales opportunities.

Competencies (Knowledge, Skills and Attitude)

Tertiary Qualification would be preferable
Sales experience in a luxury goods would be advantageous. But proven track record in sales of at least 3 years must be evident.
Must identify with gold as a product and be passionate and knowledgeable about this commodity
Strong sales supervisory / management record or demonstrated capability in this regard
Ability to develop a sales plan and implement it
Goal orientated
Strong team player – can be counted on and adds value to the team
Warm and friendly
Professional
Strong Time Management skills
Excellent verbal and written communication skills. Must be able to speak properly and sound professional and credible.
Tenacity
Drive
Resilience
Must be able to initiate and sustain focus to see things through
Ability to follow up and follow through.
Able to handle difficult clients and inquiries in a professional manner.
Hard worker who works well under pressure.
Ability to adapt to rapidly changing environment.
Strongly client centric
Ability to work within prescribed Company Policies, Procedures, rules and regulations
High ethical intelligence