•Effective planning of the call cycle as per contact and coverage SOP
•Calling in accordance with the agreed call cycle.
•Assisting new customers in opening new accounts as per SOP on new accounts
•Recording and promptly acting upon customers’ complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
•Actively building relationships with customers by identifying new growth opportunities in the wine category and adding personal touches as per SOP.
•Identifying and execute promotional opportunities/requirements as per the customers’ needs and promotional SOP.
•Identify training needs of the customer and execute according to a training plan.

Qualifications and Experience

•Grade 12
•A Sales, marketing, hospitality management, Food and Beverage (F&B) management related diploma would be an essential
•Driving license
•2-3 years sales and merchandising experience in a related FMCG liquor environment