SALES AND MOBILE ENGAGEMENT MANAGER / KEY ACCOUNT MANAGER - Rustenburg Verfied

Salary Negotiable Rustenburg, North-West Rustenburg, North-West more than 14 days ago 13-11-2017 7:51:50 AM
08-01-2018 7:51:50 AM
JOB DESCRIPTION
Sales & Mobile Engagement Manager
Background
Our client is the leading global technology provider of innovative mobile, voice and payment solutions. With our client, blu-chip organisations such as Unilever, Sony, Experian and O2, manage their global customer engagement strategies by automating a variety of highly personalised communications throughout the customer journey. Our solutions harness the unsurpassed power of cloud technology, to deliver data-driven communications in real-time, to over 600 million people, in over 200 countries. We possess the technical skills and depth of resource to deliver bespoke integrations that enhance customer engagement whilst improving operational efficiency.

Description
As Sales Executive – Mobile Engagement, for our client, reporting to the Manager – Sales and Marketing, you will
? Acquire new customers, work to maintain existing customers and operate a profitable business compliant with national business legislation and policies,
? Cooperate with other facets of the business, explicitly Finance, Operations and Marketing,
? Follow policies for sales methodology, sales engagement and sales reporting,
? Seek potential customers for our client through market research, account planning, sales opportunity planning and cold calling to potential customers,
? Engage with and respond promptly to potential customers and existing customers who make enquiries about the services offered by our client.
? Meet with stakeholders from potential and existing customers to gain an understanding of the customers’ problems and to assess if our client can resolve the customer’s problems
? Prepare proposals and quotations for the supply of our client and present the proposals and quotations to potential or existing customers,
? Secure purchase orders and contracts from potential and existing customers for the supply of our client’s services
? Oversee the provisioning, initial delivery and on-going delivery of services to customers,
? Ensure that customers’ pay for the use of services, and that payment is collected on time
Key Performance Goals and Metrics
Your success within the company will be measured by
? The value of sales leads that you qualify each month
? The annual value of potential sales that you are working to close
? The number of sales opportunities to you advance towards a successful sales in each month
? The monthly value of services delivered from sales that you have contracted
? The level of customer satisfaction, derived from customer interactions and surveys

Remuneration and Incentives
This role is compensated by combination of fixed monthly salary, described by a Cost to Company, and commission earnings derived from sales of the company’s services.
Cost to Company – Monthly Salary
The role of Sales & Mobile Engagement Manager will be paid a monthly salary relative to market experience of successful candidate.
Commission Income
Commission is earned on the sales of the company’s services. Commission is earned and paid under the terms of the Sales Commission Policy published with the company and amended from time to time as required by operating conditions. The key elements of the current commission policy are that
• Commission is earned as a percentage of the monthly gross profit derived from services contracted with customers
• A higher level of commission is paid on new customer contracts, for the first year of the customer contract, than on subsequent years
• Commission is paid to you only when the customer pays for services delivered
On-Target Earnings
On Target Earnings for this role between R300k p.a. and R370k p.a. negotiable based on sales targets of up to R3 000,000 p.a.