Sales Support and Telesales Consultant - Cape Town Verfied

R 8K - 10K per month Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 10-04-2014 1:46:51 PM
08-05-2014 1:46:51 PM

Do you have previous/current Telesales or Internal Sales Administration experience?

Are you looking for an opportunity to utilise your outstanding telephonic communication skills, administration and sales ability to promote, follow through and closure of orders?

Our client specialises in a wide range of top quality imported products. The highest level of customer service and commitment in providing sufficient stock levels is what sets them apart from their competitors within the South African and Global markets.

Minimum requirements

• Matric /Equivalent senior certificate
• Fully Computer Literate (MS Office, Word, Excel, Outlook and possibly SAP)
• Sales/ Marketing Qualification or experience within the hygiene retail industry will be advantageous
• Must be well spoken and articulate
• Be sales orientated, self motivated and driven
• Able to interact and communicate on all levels (telephonic & face-to-face)
• Have previous proven internal telesales or internal sales administration experience
• Ability to COLD CALL
• EXCEPTIONAL ATTITUDE AND ABILITY TO WORK AS A TEAM
• Own vehicle and valid driver’s licence will be advantageous

Key Performance Areas (KPA’s)

• Provide support to all clients within a designated region, including end users, agents and key accounts via email and telephonically
• Achieve telesales requirements by achieving daily/weekly allocated cold calling targets
• Ensure scheduling of qualified appointments on behalf of sales consultants and follow up with prospective client/s to confirm appointment
scheduled
• Follow up on quote requests on behalf of sales consultants and clients
• Consistently update and maintain the in house system (SAP) in regard to all relevant existing and prospective client detail
• Loading of quotes emanating from direct sales and reps, and email the same to the clients
• Follow up on payments received and that the stock is despatched and delivered efficiently
• Develop a pipeline of opportunities to achieve monthly/quarterly and annual targets
• Attend client meetings on behalf of Sales Consultants when required
• Report to Sales Manager

Our client in return will offer the successful candidate

• Guaranteed monthly basic salary of R8 000 - R10K CTC (neg. depending experience and proven track record)
• Over and above OTE Commission Structure
• Permanent career opportunity with long term growth depending consistent and committed result
• Dynamic & progressive & professional working environment
• Supportive management structure