A remarkable opportunity exists for a Salesforce & Data Administrator. Must have Matric & relevant qualification. Excellent Excel skills, Salesforce & Salesforce Marketing Cloud experience essential. Detail & accuracy orientated a must. Must have solid experience in data administration & working with large volumes of data.
Job Title: Salesforce & Data Administrator
Job Type Classification: Permanent
Location - Town / City: Cape Town
Job Description:
Please note that in order to meet objectives set in our Employment Equity plan, preference will be given to suitably qualified candidates from designated groups.
Fund Managers is looking for an experienced Data Administrator to take responsibility for the maintenance and integrity of all Institutional Business (CIB) data requirements. The ideal candidate will love working with data, be able to work independently and take ownership of tasks, be efficient and have strong attention to detail.
Duties & Responsibilities:
- Take ownership of the CIB Client Database and CRM system (Sales Force)
- Ensure integrity of all fund, client and activity data
- Complete clean-up and maintenance of existing system data
- Weekly and monthly reporting & completion of standard task list
- Development and maintenance of Institutional Business MIS Reporting
- Work closely with the CIB team and the Information Systems (IS) team to develop and enhance Sales Force to meet the needs of the team
- Campaign management & client correspondence: this includes taking ownership of the data extract and electronic transmission of campaigns and client correspondence via Sales Force and PDF Machine, and ensuring that contact data is kept updated to ensure that email failures are reduced within acceptable and reasonable levels
- Work closely with other departments in the organisation, including IS and Marketing, to achieve various project objectives
- Develop and maintain the CIB DDQ database (Sharepoint) working closely with IS
- Continually look for ways to enhance and improve processes and database administration in order to add value to the CIB team
Ideal Experience:
- Have solid experience in data administration and working with large volumes of data
- Experience working with the Sales Force and Sales Force Marketing Cloud
- Experience with Sharepoint.
Ideal Qualifications:
Matric & Relevant Qualification
Competencies & Personality Attributes:
- Taking ownership / responsibility
- Ability to working independently
- Proactive nature
- Good communication skills
- Detail orientated
- Efficient
- An ability to work in fast moving environment
- Highly organized and efficient
- Hard worker/disciplined
Most Important Attribute-Being proactive & attention for detail/accuracy:
VERY IMPORTANT Systems Knowledge:
- MSOffice
- Excellent Excel skills
- Sales Force & Sales Force Marketing Cloud
Ref: CPT001456/LO