Our client is in search of a Functional Support Consultant with SAP POSDM experience to join their Cape Town based team in a permanent role. The chosen candidate will provide functional SAP support on customer requests through the analysis, configuration, testing and training of system modules.

Responsibilities:
• Inbound integration of IS Retail with POS and PI from various POS systems.
• Inbound integration of data including Sales, tender, discount totals.
• Responsible for managing any new developments in Inbound and Outbound Processing.
• Responsible for scheduling POSDM processing tasks to maximise efficiency during the day (trickle feed) and night (batch) sessions.
• Monitor testing schedules and ensure that POSDM is included in all end-to-end testing of new functionality.
• Provide second level incident support to the business by analysing and clarifying the issue and resolving issues within the agreed service level agreement (SLA)
• Configure approved system changes or enhancements in SAP POSDM modules
• Document or update functional specifications for system developments to be done and work with developer on requirements
• Test system configuration changes or development changes and ensure user acceptance testing (UAT) where required
• Ensure alignment across SAP modules and non-SAP systems

Qualifications and Experience:
• Matric
• Computer literate: MS Office - essential
• Minimum of 1 year SAP POSDM experience - essential
• Minimum of 1 year working on medium to high profile projects or tasks- essential
• Exposure to a customer service environment - essential
• Knowledge of POS support - essential
• Ability to identify problems and design solutions within SAP POSDM- essential
• Knowledge of Middleware, SAP PI and integration with non-SAP systems – desirable
• Good communication, analytical and presentation skills.
• Team leading skills.