Sap Re fx Support Analyst - Cape Town
Salary Negotiable
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
17-04-2014 4:02:34 PM
15-05-2014 4:02:34 PM
Qualifications & Experience:
- Minimum 2 years SAP experience, preferably in SAP Real Estate Management
- 1-2 years of SAP Functional experience, preferably in SAP Real Estate Management
- Knowledge of authorisations and roles
- Knowledge of LSMW and automated tools for data load, transfer and testing
- Good communication, documentation and workshop delivery skills
- Previous experience in business process design, gap analysis and specifying custom requirements
- Working knowledge of SAP tables and structures
- Knowledge of Local Government Regulations, Policies and Procedures would be beneficial
- Fair knowledge of Local Government Land Tenure and Administration Policy and Laws would advantages
Responsibilities:
- The main responsibilities are to support SAP Flexible Real Estate (SAP RE-FX) users in different departments.
- Responsible for user support and both formal and informal training of users.
- Assist with the design, building, testing and implementation of functionality in the RE-FX (SAP Flexible Real Estate) module.
- Participating in workshops with business and documenting outputs
- Documents and updates process flows and functional requirements and team/stream documentation
- Understanding business process improvement methods and making suggestions
- Maintaining Business processes and Business requirements documentation for each step in the process flow
- Time and project / task management
- Ensure all work is assigned to applicant is correctly recorded and kept up to date managed on Service Requests (SR) and/or Change Requests (CR) System
- Document all developments, including related documentation, for example test scripts, help files, functional and technical specifications.
- Unit, string, integration and business scenario testing.
- Designing and managing user acceptance testing.
- Designing and reviewing user training material.
- Resolving problems and issues arising from the testing process.
- Assist with the user training where applicable.
- Conducting meetings, workshops and training sessions necessary to deliver solutions.
- Maintaining explanatory documents and guides as necessary.
- Investigating and solving problems identified by users.
- Researching SAP issues and errors and resolving technical problems